Question 1

Q: Can I Have A Sample Order?

Accepted Answer

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Question 2

Q: What Is The Lead Time?

Accepted Answer

A: Sample needs 2-3 days prepared; mass production time needs 30-40 days normally.

Question 3

Q: Do You Have Any MOQ Limit?

Accepted Answer

A: Our MOQ EXW is 10,000 pcs; Sea Port: FOB Shanghai or NingBO.

Question 4

Q: Do You Have Any Data Uploading Services?

Accepted Answer

A: Yes, we provide data drawings and make the new design according to your need.

Question 5

Q: How Do You Ship The Goods And How Long Does It Take Arrive?

Accepted Answer

A: We usually ship by LCL or FCL by sea or air shipment. The delivery time according to which country you want to send.

Question 6

Q: How To Proceed The Order If I Have Logo To Print?

Accepted Answer

A: Firstly, after we received the artwork, we will prepare art proof for visual confirmation, and next we will produce some real samples for your second confirmation. If samples are ok, finally we will go to mass production.

Question 7

Q: Do You Offer Guarantee For The Products?

Accepted Answer

A: Yes, we offer one year guarantee for the products.